Wave CXM Discovery
The storefront of your loyalty scheme
An enterprise-ready, powerful engine offering personalized and targeted content to your customers.
Let your customer Discover the full spectrum of your brand!
Offer meaningful content to your customers
Target your message and offerings through a multitude of criteria:
- Customer Segment & Tastes
- Products owned
- Geographical location
- Interactions with the platform
A variety of ways to present and drive exploration of all engagement options
- Feed view
- Categorized lists
- Text search & filters
- Banners
- Wishlists & Favorites
- Points of interest on a map
Always keep your customers up-to-date!
- Inform them of new redemption options that fit their segments and tastes.
- Inform them when a coupon is about to expire to increase conversion.
- Use geo-targeting to notify them on the spot, when they can benefit from a relevant shop coupon.
- Use Discovery to notify customers about the availability of new coupons, based on their taste profile and more.
Focus on critical segments
Automate your operations with our integrated segmentation tools, powered by Machine Learning.
20+ dimensions to segment
Automated churn detection
Add custom dimensions for your data
Ride the wave by connecting Discovery
Discovery is where your customers meet the engagements options you offer like Coupons, Contests and Mini-Games. It is an essential part of most modern experience management platforms.
Discovery is even better with Rewards
- Target the right customers.
Use segmentation and taste profiles to notify targeted customer for relevant redemption offers. - Timely notify your customers.
Set notifications for the best conversion times or when a customer is at one of your stores.
Merge instant gratification with rewarding
Discovery is even better with Coupons
- Offer the right coupon to the right customer.
Use segmentation and taste profiles to optimize coupon distribution. - Deliver at the right time.
Set notifications for the best conversion times or when a customer is at on of your stores.
Reward your game winners
Discovery is even better with Contests & Giveaways
- Inform your customers about opportunities to win.
Use segmentation and taste profiles to notify targeted customers for relevant Contests & Giveaways. - Notify your customers at the right moment.
Set notifications for the best conversion times or when they reach one of your touch-points.
Customers win, you win customers
Discovery is even better with Gamification
- Target the right customers.
Use quizzes and polls to create segmentation and taste profiles. - Deliver at the right time.
Set notifications for the best conversion times or when they reach one of your touch-points.
Provide exclusivity and build engagement
Discovery is even better with Referrals & Sharing
- Make them aware at the right time.
Inform a friend about an event you set, motivate them for sharing and grow your ecosystem.
Have your customers recruiting
Discovery are even better with Partnerships
- Formulate strong Partnerships.
Use quizzes and polls to create segmentation and taste profiles, in order to build the right Partnerships. - Notify for a new Partner.
Set notifications for the best conversion times or when they reach one of your or your Partners' touch-points.
Move fast and don't break things
Offer personalized content and deliver targeted engagement options
Discovery is also tasked with orchestrating and prioritizing the engagement options presented to the users in collaboration with other systems.
Manage Elements
Create and edit views. Publish targeted content for all the provided experiences.
Configuration
Manage targeted rules, notification parameters, adjust display options and views.
Connect Solutions
Increase engagement value by associating them with customer tastes identification and in-app alerts and push notifications.
Let us give you a personal tour of the platform.
* We never share user details with third parties.
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