Wave CXM Gamification
Offer joy and a sense of achievement
Make your customer feel like winners every time they interact with your brand, with mini-games, polls, levels, badges and more.
Your customers will feel like winners every time they interact with you!
The foundation of a strong, engaging relationship
Motivate your customers to build and maintain a habitual relationship with your brand, with arcade inspired, long-term gamification activities:
- Virtual points
- Badges
- Levels
- Leaderboards
Instant rewarding, that works both ways!
The more your customers play, the more you discover about their tastes and preferences!
- Games
Luck-driven, swipe & scratch, reaction-time, and many more - Quizzes
Reward those customers that give the right answers - Polls
Let your customer choose and compare with other customers
Mix and match prizes, to create your ideal engagement strategy
- Coupons
No hassle of logistics or extra costs - Points
Easily redeemable through your platform - Contests
"Tournament of champions" experience - Each and every prize or combination
Digital or physical products/services, or any combination of the above
Focus on critical segments
Automate your operations with our integrated segmentation tools, powered by Machine Learning.
20+ dimensions to segment
Automated churn detection
Add custom dimensions for your data
Ride the wave by connecting your Gamification mechanisms
Link your Gamification mechanisms to other Wave CXM Solutions to reward mini-game winners or badge holders with coupons, to provide exclusivity by requiring minimum level to participate to Contests & Giveaways and many more.
Gamification is even better with Rewards
- Gamification is powered by Reward Schemes.
Special levels and badges are unlocking virtual points. - Use points as prizes.
Re-enforce your scheme and simplify your operations, by using points or cash-backs to award mini-game winners or badges holders.
Introduce the surprise element into your rewarding
Gamification is even better with Coupons
- Coupons as prizes.
Provide coupons as your mini-game prizes and avoid all the logistic hassle. - Coupons to unlock levels & badges.
Unlock special levels and badges by using coupons.
Reward your game winners
Gamification is even better with Contests & Giveaways
- Contest Participation as game prize.
Build engagement by giving out participations each time customer plays or wins a game. - Provide exclusivity for leveled-up customers.
Supercharge your gamification levels by providing value to engage users.
Provide exclusivity and build engagement
Gamification is even better with Referrals
- Gamification scheme as incentive.
Users are more likely to convert for a referral, if they know they will be rewarded consistently via your gamification scheme. - Make referrals a part of your scheme.
Provide levels, badges and rewards, depending on the referrals your customers bring.
Have your customers recruiting
Gamification is even better with Partnerships
- Multiply your Gamification impact with partnerships.
Provide unique prizes for your customers, by making new partnerships.
Move fast and don't break things
Gamification is even better with Discovery
- Target the right customers.
Use quizzes and polls to create segmentation and taste profiles. - Deliver at the right time.
Set notifications for the best conversion times or when they reach one of your touch-points.
Always get it right
Setting up gamification activities is an easy game!
Control the full spectrum of the gamification activities in one place, from setting-up all the necessary details, to configuring the rules and blending them with other Wave CXM solutions.
Manage Elements
Add new games, quizzes and polls, set up levels and badges, view, edit, and delete them.
Configuration
Manage rules, like play-again option, set quizzes and polls, assign reward types and associate with personal tastes.
Branding
Customize the mini-games, levels and badges theme according to your brand's visual elements.
Connect Solutions
Increase games value by associating them with contests, coupons, reward schemes and more.
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